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| Frequently Asked Questions |
| While we would love to have a one-on-one conversation with you regarding your questions related to document and data storage and retrieval, we have listed some answers to the questions first-time clients usually ask, below: |
| What is Document Bank Botswana? |
| Document Bank Botswana is your best choice for secure, affordable document and data storage in Botswana. Our slogan, ScanIT, StoreIT, FindIT really encapsulates what we offer. We simplify your individual storage requirements by doing the thinking and planning for you. We listen attentively in order to establish EXACTLY what you need. |
| How long has Document Bank Botswana been in business? |
| We have been in business since 1992, when we were known as Microfilm Centre. |
| I’m storing my documents in a vault at my business. They are safe there. Why would I consider storing them anywhere else? |
| Considering that information is the lifeblood of any business, it is vital that your documentation is stored as securely and effectively as possible. In the event of a fire, a flood or a security breech, your ‘lifeblood’ could be severely compromised. This could result in potential lawsuits depending on your line of business, and a severe loss of credibility. Off-site storage makes good business sense, as is scanning and saving your important documents in a secure digital format, in the event of some unforeseen catastrophe. |
| I am thinking of setting up a specific department to handle all my data back-up needs. Why would I use Document Bank Botswana instead? |
| Using Document Bank Botswana (DBB) effectively translates into your NOT needing to appoint or specially train staff to handle your data/document storage. We design your system for you, meaning that your storage is in NO way compromised by staff turnover and the need for training. We offer your staff training on all levels of data retrieval. You can sleep soundly at night, knowing your data is stored off-site, but is accessible by security-cleared personnel at the touch of a button, so to speak. You need never lose another piece of paper, again. |
| My filing system isn’t user-friendly, unfortunately. I’m thinking of upgrading it. Do you have any stationery/filing solutions for me? |
| We do! We have the sole agency in Botswana for one of Africa’s most popular filing/stationery solutions, namely Tidy File. This wonderful range of products is at your disposal, and will make your document retrieval a pleasure! Added to this wonderful range is our ability to design an optimised system specifically tailored to your needs. With Tidy File and Document Bank Botswana at your side, you’re looking at an efficient data and document retrieval system. |
| Do I have to come to your premises to view my documents? |
| No - we physically bring documents you need, to you, and we also arrange a specific schedule in line with your business requirements in terms of checking and updating the documentation or data that is stored with us. Alternatively, we can also scan and e-mail or fax a requested document to you. |
| How do I access the documentation you’ve scanned for me? |
| Document Bank Botswana has a cutting-edge solution to storing all data in what is known as the Document Bank Cloud. This virtual storage solution is used around the world, and what it means to you is that you can access your data at any time, online. We supply you with secure access to the data and images, as and when you need that access. Our system heightens your company’s efficiency – data images are available to you at the touch of a button, so to speak. |
| How secure is my documentation that you store for me? |
| Our warehouses are access controlled, manned 24 hours a day, and are fireproof, waterproof, climate controlled. Your documentation is extremely secure – our long list of loyal clients can attest to this fact. |
| How can I sign up for your service? |
| Call us on +267 390 8062 to discuss your document storage needs today, or request a quote here! |
| Is document storage expensive? |
| No, the cost of offsite storage and management is less than half of what you’d normally pay for commercial storage space, and a quarter of the cost of office rental space. You can contact us for a quote that is specific to your needs.2 |
| Where are you located? |
| Plot 22033, Gaborone West (across from the International Commerce Park). |
| © 2012 Document Bank Botswana. All rights reserved. Disclaimer | Sitemap |
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Tel: +267 390 8062 | Fax: +267 390 3391 E-mail: info@docbank.co.bw Plot 22033, Gaborone West, Botswana PO Box 402953, Gaborone, Botswana |