• Document Storage • Document Management • Confidential Destructions • Stationery • Document Imaging • System Design • Data Storage • Disaster Recovery • Remote Backup Facilities

FAQ's

Below is a list of the most commonly asked questions about document storage in general, and about Document Bank Botswana in particular.

If you have a question that isn’t addressed here, please don’t hesitate to contact us on (+267) 390-8062 so that we can give you the information you need.

Q. What is Document Bank Botswana?
A. Document Bank Botswana is a Botswana company focused on helping you in two main areas:

• Offsite storage and management of your microfilm, digital, or paper-based  archives
• Converting your paper documents into microfilm or digital format, using our microfilm and digital imaging bureaus

Q. How long has Document Bank Botswana been in business?
A. We have been in business since 1992, when we were known as Microfilm Centre.

Q. Why would I want to store my old documents?
A. The purpose of storing documents is to have a reliable source of evidence of your business transactions. There may also be a legal requirement to maintain certain historical records.

Q. Why would I want to store my documents offsite?
A. Firstly, a well-designed and operated offsite facility can eliminate the risk of loss of your documents through theft and fire. Secondly, the cost of storing offsite is lower than that of storing these documents yourself. We also manage the records in a way that gives you easy access when you need it, while strictly preventing any unauthorised access. That way you don’t have to worry about installing additional security measures on your own premises.

Q. How safe are my documents or goods in your possession?
A. Our storage facility is designed to the highest specifications. For example, it contains an advanced automated fire fighting system which exceeds the American National Standards Institute (ANSI) specifications. The high expansion foam we use for fire retardation does not damage documents. Document management is controlled via computers, and access to the facility is strictly controlled.

Q. How can I sign up for your service?
A. Call us on (+267) 390-8062 to discuss your document storage needs. We’ll tailor a solution that will best fit these.

Q. How do I access my documents?
A. You can either pick them up at our facility or call to have them delivered. Note that physical removal requires that you sign for them on collection.

Q. Can I access my documents online?
A. Yes, this website has a Client Access facility which allows you to remotely access digital images of your documents. As long as you have an Internet connection you can access your documents from wherever you are. Simple click on the “Client Access” button in the main navigation.

Q. Is document storage expensive?
A. No, the cost of offsite storage and management is less than half of what you’d normally pay for commercial storage space. You can contact us for a quote that is specific to your needs.

Q. Where are you located?
A. Plot 22033, Gaborone West (across from the International Commerce Park).

Q. Can anyone store documents in docbank?
A. Yes, click here to see document storage in details.

Q. Do you store for all areas of the market, both private sector and government sector?
A. Yes, click here to see more details.

Q. What does it cost to store my documents?
A. Please place a equire for Quote using this email: info@docbank.co.bw

Q. What does it cost to scan a document?
A. Please place a equire for Quote using this email: info@docbank.co.bw

Q. How long does it take to retrieve my documents?
A. Click here to see more details.

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